Terms of Service
Welcome to DubDebt! These Terms of Service (“Terms”) govern your use of our platform. Please read them carefully—they’re here to protect your business, your clients, and DubDebt.
1. Your Account & Responsibilities
- You must provide accurate business information and keep your account credentials secure.
- You’re responsible for all activity under your account, including any team members you invite.
- You may only use DubDebt for legitimate business purposes and in accordance with all applicable laws.
2. Client & Debtor Data
- You confirm you have a lawful basis to upload and process debtor or customer data on DubDebt.
- We never resell, share, or use your data except as needed to provide and improve our service. See our Privacy Policy for details.
- You control your data. You can export or delete your information at any time.
3. Payments & Fees
- Some features require a paid subscription. Fees, billing cycles, and refund policies are outlined during signup and in your account settings.
- Non-payment may result in suspension or termination of service, with advance notice.
4. Prohibited Use
- No use of DubDebt for unlawful, abusive, harassing, or fraudulent activity.
- No uploading of malicious code or interfering with platform security.
5. Platform Availability
- We strive for 24/7 uptime, but service may be interrupted for maintenance, upgrades, or circumstances beyond our control.
- We are not liable for losses caused by outages, but we’ll always communicate planned downtime in advance when possible.
6. Intellectual Property
- DubDebt’s technology, branding, and content belong to us. Don’t copy, distribute, or reverse-engineer the platform.
- Your business and debtor data always remain yours.
7. Termination
- You can close your account anytime. We may suspend or terminate accounts that violate these Terms or the law.
- Upon termination, your data will be handled per our Privacy Policy.
8. Changes to These Terms
- We may update these Terms from time to time. Major changes will be communicated via email or the DubDebt dashboard.
- Continued use of the platform after updates means you accept the new Terms.
9. Support & Contact
- Have questions or need help? Contact our team at team@dubdebt.com.