What Information We Collect
To help your business collect unpaid fees efficiently and securely, DubDebt collects:
- Business account info: Name, business contact, address, payment information, and login credentials.
- Debtor/customer data: Information you provide about your clients to process collections (names, contact details, debt amounts, repayment status).
- Platform usage data: Actions taken within the platform for product improvement and support (never sold, never used for advertising).
How We Use Your Data
- To power debt collection workflows for your business.
- To provide you and your team with secure account access and customer support.
- To notify debtors and manage communications (on your behalf—never for DubDebt’s own marketing).
- To improve our services, always in an aggregated, non-identifiable way.
How We Keep Data Secure
- All data encrypted at rest and in transit, using modern industry standards.
- Access controls ensure only your team can access your business and debtor data.
- Regular third-party audits and certifications, including SOC2 and GDPR compliance.
Your Rights & Choices
- Access, export, or delete your account and debtor data at any time.
- Request correction of any inaccurate business or customer information.
- Contact us for privacy questions or data requests: team@dubdebt.com